As you all know my car has been in and out of the transmission shop. Well guess what. Tomorrow it goes back for the 5th time! It is still leaking. After taking it back over and over, excuse after excuse I have reached my limit. I start a new job next Tuesday and Wednesday the kidlet starts back to school, Usually that is no problem as we have 2 vehicles. I can drive to work and be there at 7am and she has to be at school at 8:20am. I get off at 4pm and she gets out of school at 3:20pm. See the conflict? Because my van isn't being fixed properly that leaves us with one vehicle and that is not going to work. She can't take the bus because we are less than 3 miles from the school. I am going to DEMAND a rental car and he can keep mine until it is fixed and running 100%. I'm so severely PISSED OFF that the hubs made me stay in the car when he went in today. GRRRRR. Looks like we are going to end up having to sue him!
So let me tell you a little story. I took my car into a shop to have the transmission rebuilt. I was given the quote of 1800-2000 dollars and done in 3-4 days. We go in on the 3rd day and he tells me that it will be ready the next morning (Saturday) and that I can pick it up just before they close at noon.. He asked me to pay in advance on Friday so he can deposit it since I was paying cash and the car would be ready Saturday morning. Imaging my surprise when I showed up
that morning and the shop was locked up tight. So I start calling his cell phone. Rings, Voicemail. 8 voicemails and a threat to call the police he returns my call and tells me he "forgot" to call me that he had to order another part. I told him I was calling the police as I had a receipt I was paid in full. He returned and gave me my money back, The same money I paid him with in the same envelope, that he supposedly (Deposited on Friday??). I asked to have the shop owner call me and he says he will but I never hear from him. So on Monday there was yet another excuse why it was not done. I went to work on Monday and Tuesday I filed a complaint with the BBB. Tuesday I stop by the court house and pick up the papers to file a lawsuit after he called me at work and tells me my car still will not be done. Once I told him I was filing the claim he calls me back on the drive home to tell me it is fixed. We pick up the car and go home. The next day we find a leak of transmission fluid under the car. My husband calls and he tells him to bring it in. We have to drive down before closing to find out what is going on to find our car is done and has been sitting outside for hours. For some reason this man "forgets" to call us. Fast forward 3 days later....Transmission is STILL leaking We take it in on Thursday and tell him we have plans for the weekend and we have to have it back. He tells the hubs that he replaced the drive shaft at no charge because it was tearing the seal. Pick the car up on Thursday afternoon. Now it is Monday Morning and I am heading out for a job interview and my husband pulls out some cardboard from under the car and it is covered in transmission fluid. So we are taking it back in the morning and this will be the final time. He either gets it right or paying for another shop to fix it or we go to court. FED-UP with this cheating lying company. |
The Angry ConsumerWho is the Angry Consumer? It is US. Shoppers that spend our money and are treated poorly or cheated out of what we work hard for. Here we rant and rave and share our views. Archives
August 2014
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